Fast track existing processes while taking care of customer delight
The professional service landscape is changing at a fast pace and customer delight is increasingly becoming one of the main drivers of business. One way or another accountants, lawyers and consultants are all feeling the pressure and in order to stay afloat, must fast track existing processes while taking care of customer delight.
ezidox™ helps you automate the collection and processing of documents, saving significant time and money, speeding up transactions and enhancing customer satisfaction.
Problems Faced by Organisations
Poor customer experience
One-off transaction focus instead of whole of customer focus
Does not build strong relationship or “stickiness” for future transactions
Problems Faced by Customers
No visibility into the process or ability to track progress
Email attachments and paper copies not secure
Finding, scanning and sending all the documents required is frustrating
How ezidox™ Helps
- Quickly specify and push out documents to customers
- Interact with customers through instant messaging at both transaction and document level
- Regular updates on activities and missing documents
- Full workflow management to accept/reject/name/file documents instantly
- Receives notification of what documents are required
- Can upload files from mobile or computer, or scan documents using mobile phone camera
- 24/7 visibility and transaction tracking with messaging and reminders
- Auto prompts customer for missing documents
Join us Today!
ezidox™ helps you save time and money by automating the collection and processing of documents.
Get started by signing up for a free 15 day trial.