Information exchange in
a secure environment
Meet compliance and regulatory obligations. Handle confidential and sensitive information in a secure digital service platform.
Free yourself from the
ezidox digitalises the information collection and validation process. Providing freedom to focus on cultivating your important customer relationships.
Optimise your team
Simply enter your customers’ details, list the documents and information you require and set a due date. We take care of the rest.
How ezidox benefits your business
Reduce the time spent chasing and processing information by 80%. Allowing you and your team to focus on building meaningful customer relationships.
Over 150,000 transactions processed, 2.4M documents collected and a scalable cloud infrastructure. Our clients trust ezidox to keep their customer data safe and support their growing business.
The average email data breach costs $3.92M, almost always involving sensitive personal information. Detach yourself from email and move all data collection to a secure platform.
ezidox’ streamlined workflows improve efficiencies and help you to service more customers and write more business, faster. Our clients have seen up to a 70% rise in profitability.
Security is a BIG thing for us
ezidox is SOC2 Type 2 certified, CDR (ACCC Consumer Data Right) accredited and PCI-DSS compliant. This means we follow strict information security policies and procedures encompassing the security, availability, processing integrity and confidentiality of customer data. This applies to both our customers and our customers' customers.
We provide solutions that fit
Your business is unique. As such, you need a bespoke solution straight out of the box. ezidox delivers a customisable platform that can be tailored to your needs.
- Custom Templates for frequent transactions
- Redaction Service automatically blocks sensitive information
- Full White Label Experience including brand assets and domain
- On-Demand Dashboard to track progress and completion
- Developer APIs to integrate with origination & CRM systems
- Automated Notifications for customers and team via SMS & Email
- Audit Trail for compliance and security
- Automatic File Naming and storage for easy retrieval
Minimise the cost of chasing clients for their relevant information and documentation by up to 80%. ezidox simplifies the collection entire process from request to upload. Our platform automation notifies your customer of the request and prompts them along the way or if the documents become overdue. These notifications are completely customisable to fit your business.
The power of ezidox is further supported by its range of technology partners. Giving you access to a set of integrated tools to make your job simpler. Credit Sense, DocuSign, illion, OneSpan, PWC Protect, Salesforce and Zapier are just some of the leading third-party systems that our API allows you to plug straight into.
Intuitive Customer Experience
Providing documents and information is a quick, easy process for your customers. On both desktop and mobile. No heavy-duty postage bags or delayed delivery, just instant collection and great customer service. We offer on-demand chat, customised notifications and white label options, giving greater consistency for you and your customers.