How ezidox benefits your business
Improve Relationships
Reduce the time spent chasing and processing information by 80%. Allowing you and your team to focus on building meaningful customer relationships.
Build Trust
Over 150,000 transactions processed, 2.4M documents collected and a scalable cloud infrastructure. Our clients trust ezidox to keep their customer data safe and support their growing business.
Secure Interactions
The average email data breach costs $3.92M, almost always involving sensitive personal information. Detach yourself from email and move all data collection to a secure platform.
Increased Efficiencies
ezidox’ streamlined workflows improve efficiencies and help you to service more customers and write more business, faster. Our clients have seen up to a 70% rise in profitability.
Leading brands trust ezidox
Security is a BIG thing for us
ezidox is SOC2 Type 2 certified, CDR (ACCC Consumer Data Right) accredited and PCI-DSS compliant. This means we follow strict information security policies and procedures encompassing the security, availability, processing integrity and confidentiality of customer data. This applies to both our customers and our customers' customers.
We provide solutions that fit
your workflow
Fully Customisable
Your business is unique. As such, you need a bespoke solution straight out of the box. ezidox delivers a customisable platform that can be tailored to your needs.
Customise:
- Custom Templates for frequent transactions
- Redaction Service automatically blocks sensitive information
- Full White Label Experience including brand assets and domain
- On-Demand Dashboard to track progress and completion
- Developer APIs to integrate with origination & CRM systems
- Automated Notifications for customers and team via SMS & Email
- Audit Trail for compliance and security
- Automatic File Naming and storage for easy retrieval
Automated Workflow
Minimise the cost of chasing clients for their relevant information and documentation by up to 80%. ezidox simplifies the collection entire process from request to upload. Our platform automation notifies your customer of the request and prompts them along the way or if the documents become overdue. These notifications are completely customisable to fit your business.
Seamless Integrations
The power of ezidox is further supported by its range of technology partners. Giving you access to a set of integrated tools to make your job simpler. Credit Sense, DocuSign, illion, OneSpan, PWC Protect, Salesforce and Zapier are just some of the leading third-party systems that our API allows you to plug straight into.
Intuitive Customer Experience
Providing documents and information is a quick, easy process for your customers. On both desktop and mobile. No heavy-duty postage bags or delayed delivery, just instant collection and great customer service. We offer on-demand chat, customised notifications and white label options, giving greater consistency for you and your customers.
Digitalising your industry
Banking & Finance
Collect sensitive client data within a secure environment to meet all compliance & regulatory requirements.
Professional Services
Gather all the information you need to service your client, indexed and housed in the one secure environment.
HR/Consulting Services
Effectively onboard staff and contractors without the need for sharing sensitive information via unsecure email channels.
Academia / Education
Simplify and expedite enrolment and course migration, to boost student numbers.
Agribusiness
Manage a highly transient workforce within a central, secure platform to collect, validate and verify identity details.
Tourism/Migration
Get all of the right documentation for visa applicants, the first time. For Permanent, Resident or Travel.
Legal, Wills & Estates
Securely collect and store all necessary client documentation. Maintaining all compliance and regulatory requirements.
Health / Aged Care
Organise and store resident health information from multiple locations in one secure platform.
Government
Connecting government departments with remote populations to securely collect and store highly sensitive information.